Apply for Account Coordinator
Submit the form to begin your application. Once submitted, Michelle on our Hiring Team will reach out.
Details about this position..
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Annual Average Salary: $42-45k (based on experience)
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Not required to sign non-compete agreement
Our Customer Account Coordinators work with customer stakeholders. Tasks include order building, scheduling pickup and delivery appointments, providing shipment updates and assisting the account representative team in other daily tasks. The applicant will:
- Interact with customer stakeholders
- Interact with partner carriers to provide tracking and tracing
- Multitask between various forms of communication (email, phone, text, IM)
- Prioritize operational tasks throughout the day
- Focus on attention to detail
- Rely on sense of urgency around time sensitive requests
- Request pick-up and delivery appointments (phone, email, and websites)
- Rely on individual critical thinking skills to assist with day-to-day logistics events
- Work with direct manager to provide customer quotes
- Any other responsibilities that may be assigned from time to time
- Working conditions are normal for an office environment. Working conditions cover a range of circumstances from weekdays, evening, and weekends
Education & Experience Requirements
- Associate’s Degree or above
- Experience in logistics or transportation
- Competency in Microsoft Office applications
- Excellent geographical knowledge
- Good organizational, verbal, and written skills a must
- Ability to focus and multi-task, detail oriented
Physical Requirements
In compliance with the Americans with Disabilities Act, the following have been identified as physical requirements of the job:
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
- While performing the duties of this job, the employee is regularly required to talk or hear.
- The employee is frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls. The employee is frequently required to sit or stand for long periods of time, walk distances and climb stairs, as well as stoop, bend, kneel and crouch.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee Benefits after 60 Days
Competitive Benefits Package, 401K Plan and matching. In addition to Medical, Dental, and Health Insurance.
Casual Work Environment
Enjoy our modern brokerage office in Knoxville, TN in the Cedar Bluff area! This office also has a casual work environment and the opportunity for upward mobility.
Paid Time Off
Take advantage of paid vacation and holidays designed to support your well-being, family time, and a healthy work-life balance.
Company Ethos
To provide the highest level of cost-effective transportation services and logistics solutions while maintaining a culture of safety, teamwork, creativity and open communication with our Customers and Team Members.
We strive to be a good corporate neighbor in the communities where we operate, and continually update technology that will allow us to provide the best service to our Customers while minimizing our environmental impact on the planet.
We pride ourselves on delivering cost-effective logistics while fostering a culture of safety, teamwork, and open communication with our customers, team members, and drivers.
As a good corporate neighbor, we continually update our technology to provide the best service while minimizing our environmental impact. Our sustainability goal is to reduce CO2 emissions by 50% by 2030, demonstrating our commitment to environmental responsibility.
At TLD Logistics, we create a safe, challenging, and rewarding work environment as demonstrated by our being awarded “Best Fleets to Drive For” 2016-2020 and again 2022-2025.