Apply for Customer Account Rep
Submit the form to begin your application. Once submitted, Michelle on our Hiring Team will reach out.
Details about this position..
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Annual Average Salary: $42-45k (based on experience) + commissions on every load booked
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Not required to sign non-compete agreement
Our Customer Account Coordinator will work with customer stakeholders. Tasks include order building, scheduling pickup and delivery appointments, providing shipment updates and assisting the account representative team in other daily tasks. Other responsibilities include, but aren’t limited to:
- Interact with customer stakeholders
- Interact with partner carriers to provide tracking and tracing
- Multitask between various forms of communication (email, phone, text, IM)
- Prioritize operational tasks throughout the day
- Focus on attention to detail
- Rely on sense of urgency around time sensitive requests
- Request pick-up & delivery appointments (phone, email, websites)
- Rely on individual critical thinking skills to assist with day-to-day logistics events
- Work with direct manager to provide customer quotes
- Any other responsibilities that may be assigned from time to time
Education & Experience Requirements
- Any logistics experience is a preferred but not required
- Restaurant / high paced work environment experience
- Located within 45 minutes of our Cedar Bluff Knoxville location
- Associate’s Degree or above
- Experience in logistics or transportation
- Competency in Microsoft Office applications
- Excellent geographical knowledge
- Good organizational, verbal, and written skills a must.
- Ability to focus and multi-task, detail oriented.
Employee Benefits after 60 Days
Competitive Benefits Package, 401K Plan and matching. In addition to Medical, Dental, and Health Insurance.
Casual Work Environment
Enjoy our modern brokerage office in Knoxville, TN in the Cedar Bluff area! This office also has a casual work environment and the opportunity for upward mobility.
Paid Time Off
Take advantage of paid vacation and holidays designed to support your well-being, family time, and a healthy work-life balance.
Company Ethos
To provide the highest level of cost-effective transportation services and logistics solutions while maintaining a culture of safety, teamwork, creativity and open communication with our Customers and Team Members.
We strive to be a good corporate neighbor in the communities where we operate, and continually update technology that will allow us to provide the best service to our Customers while minimizing our environmental impact on the planet.
We pride ourselves on delivering cost-effective logistics while fostering a culture of safety, teamwork, and open communication with our customers, team members, and drivers.
As a good corporate neighbor, we continually update our technology to provide the best service while minimizing our environmental impact. Our sustainability goal is to reduce CO2 emissions by 50% by 2030, demonstrating our commitment to environmental responsibility.
At TLD Logistics, we create a safe, challenging, and rewarding work environment as demonstrated by our being awarded “Best Fleets to Drive For” 2016-2020 and again 2022-2025.